Bienice

Bienice: Privacy Policy

Last Updated: June 2025

This Privacy Policy explains how Bienice.com (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information. We are committed to complying with international data protection regulations including GDPR (EU) and COPPA (USA).

1. Information We Collect

  • Personal Data: Name, email, phone number, location, preferences, and any other information you provide voluntarily.
  • Usage Data: Pages visited, time on site, clicks, scroll behavior, and device/browser data.
  • Transaction Data: Booking history, payment details (processed by third parties), communication with agents.
  • Cookies & Tracking: Refer to our Cookie Policy.

2. How We Use Your Data

  • Provide platform functionality and improve user experience.
  • Match you with relevant properties or agents.
  • Communicate promotions, alerts, and service updates.
  • Comply with legal obligations.
  • Prevent fraud or abuse.

3. Legal Basis for Processing (GDPR)

  • Your consent.
  • Our contractual obligations.
  • Legitimate interests.
  • Legal compliance.

4. Data Sharing

We share your data with:

  • Verified agents and developers (only as necessary to fulfill your request).
  • Payment processors (e.g., Stripe).
  • Analytics and marketing service providers (with strict compliance policies).
  • Legal authorities if required by law.

We never sell your data.

5. International Transfers

We operate globally, so your data may be transferred to countries with different data protection laws. We implement safeguards such as Standard Contractual Clauses or rely on adequacy decisions.

6. Your Rights (Under GDPR)

  • Access, correct, or delete your data.
  • Withdraw consent at any time.
  • Request data portability.
  • Object to processing or request restriction.

To exercise your rights, email: [email protected]

7. Children’s Privacy (COPPA Compliance)

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

8. Data Retention

We retain data only as long as necessary to fulfill the purposes described in this policy or as legally required.

9. Security

We take appropriate measures to protect your data using encryption, access controls, and secure storage.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted with the date of revision.

11. Contact Us

For privacy concerns or data requests:
Email: [email protected]
Website: www.bienice.com